Settings

Profile

Change the name, photo and phone number of the signed-in account

The profile holds the personal details of the signed-in account and shows how the account appears to the team.

Requirements: Every signed-in account may open the profile. No role or permission applies.

Steps

  1. Select Profile in the user menu. Alternatively, open Settings and select Profile under Personal.
  2. To set a photo, select Upload photo and choose a file. When a photo exists, the button reads Change photo.
  3. To delete the photo, select the Remove photo button on the avatar.
  4. Edit the Name field. The name needs at least 2 characters.
  5. Edit the Phone field. Enter a mobile number with its country code. The field may stay empty.
  6. Select Save Changes.

Result

The message The profile has been updated. appears. The new name and photo show in the user menu and in the member list of the team.

Fields

FieldRule
PhotoJPEG, PNG or WebP, up to 5 MB.
NameAt least 2 characters.
EmailRead only. The field cannot be edited.
PhoneOptional. A mobile number with its country code, used for messaging on WhatsApp and Telegram.

Notes

  • Save Changes stays disabled until the name, the phone number or the photo changes.
  • The page reports a file that is too large, empty or of another type. The profile keeps its previous photo in that case.
  • If the photo upload fails, the profile is not saved. An error message appears and no other change is stored.
  • An invalid phone number produces the message "Enter a valid mobile number, including the country code."
  • The email address cannot be changed. Below the field, the text states whether the address is verified.
  • An unverified address shows the text "Not verified yet" with a statement that verification requires the confirmation link sent to the address.
  • WhatsApp is not a notification channel. The phone number does not enable notifications on WhatsApp.