Customers

Customer Deals

Read the purchase history of a customer and the cars linked to the customer

Review the Deals tab to answer questions such as which cars the customer bought and where each car is now.

Requirements: Customer Directory Access. The sale price needs Deal Financial Access. The partner name needs Partner Directory Access. The button Attach car needs the deal update permission.

Steps

  1. Select Customers in the sidebar and open the customer.
  2. Open the Deals tab. The tab number counts the deals and the cars without a deal.
  3. Read the Deals card. Each row is one deal.
  4. Select the text of a row to open the deal. Select the photo of the car to open the car.

What a deal row shows

ItemContent
TitleThe car name, or No car attached yet
First lineThe deal number, the sales partner and the date the deal was opened
Second lineThe plate and the VIN of the car
Freight lineThe destination and the expected arrival date, when the car has a shipment
PriceThe sale price in the currency of the deal
BadgesThe status of the deal and the stage of the car

The empty card shows Nothing bought yet.

Attach a car to a deal without one

  1. In the row of the deal, select Attach car.
  2. In the dialog Attach a Vehicle, select the car in Vehicle.
  3. Select Attach.

The button appears only on deals that have no car. See Attach a car to a deal for the rules.

Cars without a deal

The card Cars Without a Deal lists cars that the customer asked about through a task, without a sale. The card appears only when such cars exist. Each row shows the car, the number of tasks, the plate, the VIN, the freight line and the stage of the car. Select a row to open the car.

Notes

  • The tab shows up to 50 deals of the customer in any status, including Lost and Cancelled deals.
  • The customer record does not open deals. Open a deal from the Deals page or from a car. See Open a deal.
  • The Purchases column of the customer list counts the deals shown here.