Record Shipments

A shipping record holds the freight details of one car. The record places the car in the exports list.

Requirements: permission to update cars.

StepsCopy Anchor Link

1. Open the shipping form from one of these places.
   • On the Exports page, select Add Shipping. Choose the car in the Vehicle field. The field searches by make, model or VIN.
   • On the car page, select Add Shipping in the Shipping panel. The panel appears when the car reaches the Loaded To Freight status, or earlier when a record already exists.
   • Move a car to Loaded To Freight. The dashboard then opens the form at once. Closing the form skips the entry.
2. In Shipping line, choose a line from the list. The list searches by name or SCAC code. See Supported shipping lines. Choose Other carrier, entered manually for a carrier that is not listed, then enter the Carrier name.
3. Enter the Bill of lading, the Booking number and the Container number when they are known.
4. Enter the Vessel or truck, the origin in From, the destination in To, the Departed date and the Arrives date.
5. Optional: enter a Tracking number and a Tracking link under Other carrier tracking. Use these for a carrier whose own page is the only source of updates.
6. Optional: enter an internal Note.
7. Set the portal visibility. The switch reads Visible to Customer or Hidden from Customer.
8. Select Save.

ResultCopy Anchor Link

The dashboard shows the message "Shipping details saved". The car appears in the exports list. The Shipping panel on the car page shows the carrier, the references, the route and the dates.

NotesCopy Anchor Link

• Every field is optional. A record can be completed over several days.
• The Arrives field holds the carrier estimate, not the handover date.
• A warning appears under Container number when the check digit does not match. The record can still be saved.
• A new container number loads the car into the open container with that number. The dashboard creates the container when none exists. A cleared number leaves the car in its container.
• The Tracking link is shown to the customer as a link. The Note is never shown to the customer.
• The Visible to Customer setting controls whether the customer portal shows the shipment. The switch in the header of the Shipping panel changes the setting without opening the form.
• Select Edit Shipping in the Shipping panel, or in the actions menu of a row in the exports list, to change a record.

Supported shipping linesCopy Anchor Link

The Shipping line list holds the following 215 lines. The Code column shows the code beside each name in the list. The Live tracking by column shows the references that the Track by setting accepts for the line. A line marked Not available can be recorded but not tracked. See Live Tracking.