Partners

Add Partners

Create a sales partner record with contact details and standing commission terms

Add a partner to record who brings buyers to the dealership and what the partner earns by default.

Requirements: The partner create permission and Partner Directory Access, held by the Owner and Manager roles. Editing a partner also needs Partner Commission Access.

Steps

  1. Select Partners in the sidebar.
  2. Select New Partner. The Add a Sales Partner dialog opens.
  3. In Partner type, select Individual or Company.
  4. Enter the name in Full name or Company name. The name is the only required field.
  5. Optional: enter Email and Phone.
  6. Optional: open the Address section and set Country, City and Address.
  7. Optional: open the Standing terms section.
    1. In How they are paid, select Commission or Markup. The option No standing terms means the terms are agreed per deal.
    2. In Calculated as, select Percentage or Fixed amount.
    3. Enter the value in Rate (%) or Amount. The amount uses the dealership currency.
  8. Optional: open the Notes section and enter Internal notes.
  9. Select Add Partner.

The Add a Sales Partner dialog with the Standing terms section open and the Commission option selected

The toast shows the partner name followed by added. The partner appears in the list.

Edit a partner

  1. Open the partner page.
  2. Select Edit. The Edit Partner dialog opens with the same fields.
  3. Change the fields and select Save Changes.

The toast Partner updated confirms the change.

Standing terms

TermMeaning
CommissionThe dealership invoices the customer and pays the partner the agreed cut.
MarkupThe partner invoices the customer and pays the dealership its price.
PercentageA share of the sale price of each deal
Fixed amountThe same sum on each deal, whatever the car sells for

The standing terms are copied onto each new deal that names the partner. The team member can change the terms on a deal. Editing the standing terms never changes a deal that already exists.

Limits

  • A percentage cannot exceed 100. The toast reads A commission cannot exceed 100%.
  • A mode needs a rate. Without a rate the toast reads Enter the rate for these terms.
  • The internal notes are visible only to the team. The partner never sees them.
  • The side column of the partner page shows the terms under Standing rate. The value Not set means no standing terms exist.