# Introduction (https://docs.carlio.app/docs/awaiting)

The amounts the dealership expects to receive or to pay and has not yet settled



The **Awaiting Payments** page is a worklist of money that is promised and has not moved. The sidebar entry is named **Awaiting**.

An awaiting amount is not a ledger entry. Totals on the Transactions page and the figures of the Profit & Loss report do not include it. The amount enters the ledger only when it is completed.

## Requirements [#requirements]

The page needs **Financial Records Access**. The actions need further permissions.

| Action                                                | Permission                         |
| ----------------------------------------------------- | ---------------------------------- |
| Open the page                                         | **Financial Records Access**       |
| Add an amount, apply a template or complete an amount | **Record Payments & Costs**        |
| Edit or cancel an amount                              | Edit permission for transactions   |
| Delete an amount                                      | Delete permission for transactions |

## Statuses [#statuses]

| Status        | Meaning                                                    |
| ------------- | ---------------------------------------------------------- |
| **Awaiting**  | The money has not moved. The amount counts as outstanding. |
| **Settled**   | The amount was completed. A ledger entry exists for it.    |
| **Cancelled** | The amount was withdrawn. The row stays as a record.       |

## Where awaiting amounts come from [#where-awaiting-amounts-come-from]

The page has no button for adding an amount. Every amount belongs to a car or a deal and is created in one of three ways.

* **Apply Template** on the Awaiting card of a car or a deal. Templates are managed under **Transaction Templates** in the dealership settings.
* **Add** on the same card.
* Automatically, when a deal with a sales partner and commission terms is won. The amount is named **Commission for** followed by the partner name, or **Settlement from** followed by the partner name when the partner owes the dealership.

The Awaiting card appears on the **Payments** tab of a car and of a deal.

## Guides [#guides]

* Review awaiting payments
* Complete an awaiting payment
* Add an awaiting amount
* Edit, cancel or delete an awaiting amount

## Notes [#notes]

* The Awaiting Payments page has no spreadsheet export.
* Deleting an awaiting amount is permanent.